Appointment Intelligence · Pendulum
Appointment Intelligence

Your AI sales coach.

Turn every appointment into predictable revenue. Pendulum records, transcribes, and scores every conversation, then coaches your reps like a world-class trainer. One tap to record, works offline anywhere, and set up in under two hours.

+37%
Close rate increase
+18%
Revenue growth
100%
Faster new-rep ramp
★★★★★ 4.5 · rated Excellent on Trustpilot
Built for teams that sell in the home: builders, home services, and home improvement.
The problem

You can’t be in every appointment.

Your reps miss critical moments in field calls, and you don’t always know why a deal slipped.

Missed moments

Reps miss critical moments in field calls and you don’t always know why a deal slipped away.

You reach too few reps

Coaching in person takes too long and reaches too few reps. You can’t be in every appointment.

Same mistakes repeat

Without consistent feedback, reps repeat the same mistakes week after week.

Guesswork isn’t enough

Spreadsheets, notes, and gut feel can’t tell you what actually happened in the room.

How it works

Capture. Coach. Improve.

1

Brief before the handshake

Pendulum pulls CRM history, past objections, and open deal points into a one-page brief, so your rep walks in ready.

2

Capture every conversation

One tap on a phone. Field-grade audio that isolates the voices, works offline anywhere, and needs zero setup.

3

Turn noise into signal

AI strips the filler and pulls out budget, timeline, competitor mentions, and sentiment from every appointment.

4

Kill the admin

Pendulum writes the notes, updates the deal stage, logs the activity, and sets next steps automatically. No manual entry, always accurate.

5

Coach every visit

Every appointment is scored against your playbook of wins, flagging missed steps and coaching the rep before the next visit.

Appointment Intelligence

AI that listens, scores, and coaches.

It flags what you missed, tells reps what to say next, and helps you standardize what works. Meet the coaching partner that sits in on every appointment.

Records & transcribes

Every appointment captured and searchable, with a clean recap.

Scores your process

Graded on discovery, pain, objections, and next steps, not a generic rubric.

Role-plays the hard moments

Reps rehearse the exact objection they just fumbled, on demand.

Appointment · Live analysis
Process 86
REP · MARCUS
Before we talk price, what changed recently that made you look at a new roof?
HOMEOWNER
We had a leak in the last storm and the ceiling’s stained now.
AI ✓ Trigger event surfaced before pitching. Textbook Pendulum discovery.
HOMEOWNER
Honestly, I need to think about it and talk to my wife.
AI ! Classic stall. Isolate the real objection: “What specifically would you want to think through?”
Features

Everything a field team needs to improve.

AI call scoring

Every call scored and step-tracked against your process so nothing gets missed.

Instant feedback

Highlights and coaching land the moment the appointment ends.

Virtual appointments

Coach every rep on every call, in person or virtual, even when you can’t be there.

CRM sync & automations

Integrates with the major CRMs and pushes summaries where your team already works.

Role-play & scripting

Objection-handling suggestions and next-line prompts tailored to your process.

Meeting summaries

Scope, timelines, budget, objections, and next steps, captured automatically.

Who it is for

One system, every seat.

For the rep

Live nudges at the kitchen table. Practice that fits between visits. Follow-up drafted before you are back in the driveway.

For the manager

Five-minute virtual check-ins. Specific feedback on the moments that mattered. The signal, not the noise.

For the owner

The visibility you have never had. Your top closer’s playbook, shared across the whole sales team.

Proven in the field

From 20% to 50% close rate.

Teams that put an AI coach in every appointment close more, ramp new reps faster, and stop losing deals to missed steps. This is what in-field coaching drives.

+37%
Close rate increase
+18%
Revenue growth
100%
Faster new-rep ramp
+22%
Per-visit revenue
Representative results from in-field AI sales coaching.
Ready when you are

Coach every rep, in every appointment.

Start closing more deals without hiring more reps. See Appointment Intelligence on your own team in a 15-minute demo, and get set up in under two hours.